Testimonials

Testimonials

Feefo Reviews - Average 98% (938 reviews)

Date Score Customer Comment Our Response
18-Feb-2021 Service:

Efficient and totally professional. Very pleased with the outcome of the repairs. Would certainly recommend them without hesitation.
18-Feb-2021 Service:

Very pleased with the repair and service of my watch. Very professional and excellent service. Would not hesitate to recommend.
18-Feb-2021 Service:

My vintage omega watch needed some work doing the advice and suggested price was spot on the service I got was excellent a very professional family company I will be going back to buy something from them soonish
R Rozza
01-Feb-2021 Service:

Very good service. Everything was explained to me in great detail, including the price, how long it would take to repair and also what to expect from the watch once it had been fixed.
29-Jan-2021 Service:

A fine repair of a very old pocket watch which is preforming extremely well
31-Dec-2020 Service:

prompt reply to initial email and quote put forward following inspection of the two pocket watches. delivery date confirmed and accepted. both watches returned by due date and in good order [even in these difficult times].
well done and thank you.
16-Dec-2020 Service:

repaired my stretched rolex watch bracelet
08-Dec-2020 Service:

Found on the internet and could not be more delighted. A very professional and friendly service. Highly recommended.
07-Dec-2020 Service:

Excellent service and repair of my vintage Rolex that my local Rolex specialist said they could not repair due to non availability of spares by Rolex,.Return of watch by recorded delivery was great. Work completed ahead of schedule.
06-Dec-2020 Service:

Great service, from sending my watch away to receiving it back fully refurbished.
03-Dec-2020 Service:

They did what was necessary with no fuss and within the timescale agreed. Watch was sent back by post when it was ready.
03-Dec-2020 Service:

Great service from start to finish
03-Dec-2020 Service:

Excellent customer service. Also sent the watch back as we were in lockdown. Much appreciated.
02-Nov-2020 Service:

My Longines watch was repaired despite being told by another jeweller that parts were no longer available and repair was not possible. Fantastic service from initial e Mail to return of repaired watch.
31-Oct-2020 Service:

Yes, very pleasant, helpful staff, always very friendly and efficient
31-Oct-2020 Service:

Honest assessment of work required, cost & timescale & good communication throughout. Very happy with result
31-Oct-2020 Service:

Excellent service and within time stated.
26-Oct-2020 Service:

Personable and professional. Wonderful restoration of my watch to as new condition.
25-Oct-2020 Service:

Great service, completed within timescales as confirmed. Watch looks great!
24-Oct-2020 Service:

An excellent service; my watch looks as good as the day I bought it 16 years ago!
Couldn’t be easier and the pricing won’t break the bank.
Send your watch with confidence.
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